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15 08, 2016

In search of the lost marketing plans

By |2021-06-10T04:13:43+10:00August 15th, 2016|advertising, business growth, content marketing, customer engagement, customer insights, data insights, digital, marketing, measurement, strategy planning|0 Comments

  https://www.youtube.com/watch?v=-bTpp8PQSog I'm thinking of trying to entice Harrison Ford in to making a Dr "Indiana" Jones comeback. To help [...]

14 04, 2016

The business value of delving into data

By |2021-06-10T04:13:43+10:00April 14th, 2016|BIg Data, business growth, content marketing, customer engagement, customer insights, data insights, digital, lifecycle marketing, marketing, measurement, segmentation, social media, strategy planning, transformation|0 Comments

Everyone's talking about data. I speak to heads of procurement, chief marketing officers, insight managers, IT leaders, technology vendors, digital [...]

9 02, 2016

It’s time to break down business silos and align to common goals

By |2021-06-10T04:13:43+10:00February 9th, 2016|business growth, digital, marketing, reinvention, transformation|0 Comments

We've heard this so many times, from so many leaders: "It's time to break down silos. It's time to unite. It's [...]

16 12, 2015

8 powerful predictions for marketing in 2016

By |2021-06-10T04:13:46+10:00December 16th, 2015|customer service experience, data insights, innovation, inspiration, marketing, social networks, transformation|0 Comments

Well, as every so called marketing guru looks into their crystal ball and making predictions, I thought why buck the [...]

15 12, 2015

Verve, the best customer experience business?

By |2021-06-10T04:13:46+10:00December 15th, 2015|customer engagement, customer insights, customer loyalty, customer relationship management, customer service experience, inspiration, marketing, Purpose-driven marketing, strategy planning|0 Comments

I’m sure you’ve heard of Veuve Clicquot, but have you heard of Verve Portraits? If not, then check them out [...]

9 11, 2015

Have you achieved a single customer view of your data? So now what?

By |2021-06-10T04:13:47+10:00November 9th, 2015|BIg Data, business growth, cloud, customer relationship management, data insights, database, marketing, measurement, segmentation, strategy planning|0 Comments

With CRM as the great promise in the 90s, Single Customer View (SCV) is the great promise of this decade. [...]

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