customer insights

26 02, 2019

How to build a focused strategic positioning – on values and authenticity

By |2022-03-30T13:04:17+11:00February 26th, 2019|advertising, content marketing, customer insights, event, inspiration, marketing, meaningful, Purpose-driven marketing, strategy planning|0 Comments

I was recently asked to assist in evolving a strategic positioning, and to help the client build a foundation for [...]

7 02, 2019

The robot revolution – is marketing being taken over by machines?

By |2021-06-10T04:13:35+10:00February 7th, 2019|BIg Data, business growth, customer engagement, customer insights, customer service experience, database, digital, innovation, marketing, reinvention, robotics, strategy planning, transformation|0 Comments

I remember watching the movie, Electric Dreams, back in 1985, thinking wow, computers can talk and act like a human! [...]

17 05, 2018

How to create more meaningful marketing connection

By |2021-06-10T04:13:36+10:00May 17th, 2018|advertising, business growth, content marketing, customer insights, customer loyalty, customer relationship management, data insights, inspiration, marketing, meaningful, measurement, Purpose-driven marketing, reinvention, segmentation, social networks, strategy planning, transformation|0 Comments

In a world where technology is taking over, channels are getting out of control, privacy is being hacked, and loyalty [...]

5 12, 2017

What do you do?

By |2021-06-10T04:13:37+10:00December 5th, 2017|Acquisition, BIg Data, business growth, content marketing, customer engagement, customer insights, customer relationship management, data insights, database, inspiration, lifecycle marketing, marketing, segmentation, strategy planning, transformation|0 Comments

It's a common question that people ask me. So what do I do? I help businesses get on the front [...]

22 11, 2017

OFFERING FOR DECEMBER / JANUARY: Kickstart 2018

By |2021-06-10T04:13:38+10:00November 22nd, 2017|Acquisition, BIg Data, business growth, content marketing, customer insights, customer loyalty, customer relationship management, data insights, database, inspiration, marketing, reinvention, segmentation, strategy planning, targeting, transformation, website|0 Comments

Is your business. 1. transforming around technology and a new digital ecosystem? 2. integrating POS, Apps, and more and more [...]

19 09, 2017

Over 90,000 participants fed into a food personality segmentation. Which one are you?

By |2021-06-10T04:13:39+10:00September 19th, 2017|BIg Data, content marketing, customer insights, data insights, digital, inspiration, marketing, segmentation, strategy planning, targeting|0 Comments

The CSIRO (Commonwealth Scientific and Industrial Research Organisation) is the federal government agency for scientific research in Australia. It has [...]

28 06, 2017

How to use the Pareto Principle to spark profit growth

By |2021-06-10T04:13:40+10:00June 28th, 2017|BIg Data, business growth, customer insights, customer relationship management, data insights, database, marketing, segmentation, strategy planning, transformation|0 Comments

I’m sure you’re familiar with The Pareto Principle or 80/20 rule. Where for many events, roughly 80% of the effects [...]

12 12, 2016

Thank you clients of 2016

By |2021-06-10T04:13:41+10:00December 12th, 2016|business growth, customer engagement, customer insights, data insights, innovation, inspiration, marketing, reinvention, strategy planning|0 Comments

As always, I'd like to thank the wonderful clients that I've worked with this year. It has been a pleasure delving [...]

6 09, 2016

3 tips to create powerfully positive customer experiences

By |2021-06-10T04:13:42+10:00September 6th, 2016|BIg Data, customer insights, customer service experience, data insights, database, digital, measurement, strategy planning|0 Comments

Are you focussed on making customers enjoy their shopping experiences with you, talk to their friends and social media connections about your service, [...]

15 08, 2016

In search of the lost marketing plans

By |2021-06-10T04:13:43+10:00August 15th, 2016|advertising, business growth, content marketing, customer engagement, customer insights, data insights, digital, marketing, measurement, strategy planning|0 Comments

  https://www.youtube.com/watch?v=-bTpp8PQSog I'm thinking of trying to entice Harrison Ford in to making a Dr "Indiana" Jones comeback. To help [...]

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