customer relationship management - Front Foot Marketing

16 01, 2014

2014 feels like the old cartoon Biiiiiiiiiiiiiirdman. Why?

By Anton Buchner|2021-06-10T04:13:57+10:00January 16th, 2014|Acquisition, customer engagement, customer loyalty, customer relationship management, inspiration, marketing, measurement, strategy planning|0 Comments

Welcome to 2014. Some of you may still be enjoying a holiday. Others may be easing back into the swing [...]

16 12, 2013

Thank you

By Anton Buchner|2021-06-10T04:13:57+10:00December 16th, 2013|Acquisition, BIg Data, customer engagement, customer insights, customer loyalty, customer relationship management, customer service experience, data insights, database, digital, inspiration, internet marketing, lifecycle marketing, marketing, measurement|0 Comments

In keeping with my usual last post of the year, I'd like to thank all my new clients and agencies [...]

9 06, 2013

Size does matter. Big Data is Big B#*%$^!t

By Anton Buchner|2021-06-10T04:13:59+10:00June 9th, 2013|BIg Data, cloud, customer insights, customer relationship management, data insights, database, digital, lifecycle marketing, marketing, segmentation, social media|0 Comments

If you, like me, have heard these two little words, Big Data, in the last month, then this post is [...]

17 12, 2012

11 proof points that Karma exists

By Anton Buchner|2021-06-10T04:14:05+10:00December 17th, 2012|advertising, cloud, customer engagement, customer insights, customer loyalty, customer relationship management, customer service experience, data insights, database, digital, female motivation, inspiration, internet marketing, lifecycle marketing, marketing, measurement, segmentation, share of wallet, social media, social networks, Startup, strategy planning, targeting, website|0 Comments

It has been a busy, yet rewarding strategic consulting year in the marketing world. I do believe that Karma exists. [...]

1 02, 2012

Welcome back…

By Anton Buchner|2021-06-10T04:14:08+10:00February 1st, 2012|customer engagement, customer insights, customer relationship management, data insights, database, lifecycle marketing, marketing, strategy planning, targeting|0 Comments

....to: work kids @ school more traffic on the roads a longer than normal Feb Q1 (or Q3 depending how [...]

29 12, 2011

Start your new year’s marketing resolutions now – will these be amongst them?

By Anton Buchner|2021-06-10T04:14:09+10:00December 29th, 2011|Acquisition, advertising, customer engagement, customer insights, customer relationship management, customer service experience, data insights, database, digital, lifecycle marketing, marketing, measurement, segmentation, social networks, targeting, website|0 Comments

As I went for a run this morning I started thinking about New Year's resolutions. And then I thought, why [...]

14 12, 2011

Thank you 2011 clients for real hair of genius

By Anton Buchner|2021-06-10T04:14:09+10:00December 14th, 2011|Acquisition, advertising, cloud, customer engagement, customer insights, customer loyalty, customer relationship management, data insights, database, digital, internet marketing, lifecycle marketing, marketing, measurement, segmentation, social media, social networks, Startup, strategy planning, targeting, website|0 Comments

In the spirit of a Budwesier campaign, I'd like to salute the clients of 2011. Real clients of genius for [...]

19 08, 2011

Quick sales wins are staring you in the face

By Anton Buchner|2021-06-10T04:14:11+10:00August 19th, 2011|customer engagement, customer insights, customer loyalty, customer relationship management, data insights, database, internet marketing, lifecycle marketing, marketing, segmentation, social networks, strategy planning, targeting, website|0 Comments

Put your hands up if you analyse your existing customer data? Whether it be: customer transaction data - purchase history [...]

26 07, 2011

VIP Customer Marketing = ACCESS ALL AREAS

By Anton Buchner|2021-06-10T04:14:12+10:00July 26th, 2011|customer engagement, customer loyalty, customer relationship management, customer service experience|0 Comments

Calling all Direct Response marketers. Or maybe you call yourself below the line, direct engagement, loyalty or customer relationship marketers. [...]

10 06, 2011

Double trouble for nameless duo

By Anton Buchner|2021-06-10T04:14:13+10:00June 10th, 2011|customer loyalty, customer relationship management, lifecycle marketing|0 Comments

As Warner Wolf would say, "what a week". I heard that 2 new elements (114 & 116) have been discovered [...]