3 tips to create powerfully positive customer experiences
Are you focussed on making customers enjoy their shopping experiences with you, talk to their friends and social media connections about your service, [...]
Are you focussed on making customers enjoy their shopping experiences with you, talk to their friends and social media connections about your service, [...]
BUZZWORD BINGO Have you heard a few buzzwords lately in marketing? "YES", I hear you collectively shout. The latest one I [...]
With CRM as the great promise in the 90s, Single Customer View (SCV) is the great promise of this decade. [...]
Everyone seems to be looking for the silver bullet when it comes to marketing. Is it content marketing? Is it [...]
As an independant consultant I often bump into old colleagues or clients who ask "what on earth are you up to [...]
As many of you know I also consult through TrinityP3, a marketing management consultancy. At TrinityP3, we help companies assess marketing [...]
What a great year of independant consulting. I've worked with some fabulous clients and colleagues and helped create greater clarity [...]
Are you struggling to make sense of where digital fits in your marketing mix? Are you being hounded by technology vendors [...]
In keeping with my usual last post of the year, I'd like to thank all my new clients and agencies [...]
If you, like me, have heard these two little words, Big Data, in the last month, then this post is [...]